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ThePrimeHost :: End User Support


Reseller Hosting with End User Support
Our new Reseller Hosting plans now come with an End-User-Support option. This means that we will handle your customer's technical support needs for you and your clients anonymously.
How does End User Support work?
Brilliantly! Your customer sends an email to support@yourdomain.com (or whichever address you choose). This email is then forwarded to our staff.  Our staff then replies to this ticket from support@yourdomain.com .  In other words it will appear to your customers that you have your own staff in place handling your technical support issues.
NEW - Can you support my clients from my helpdesk?
In a word, YES! For our Inferno 2 and higher plans we now offer Free End User Support via your helpdesk (typically the WHMCS helpdesk) 
How much does End User Support cost?
This is a free "Value Added Product" with our new line of reseller accounts. We do charge a one time $10.00 setup fee to setup the backend.
*NOTE* - End User Support is only available on specific servers. Please contact SALES if you have any questions.

 

Control Panel
We offer the world class Cpanel / WHM suite of control panels for our Resellers.

Billing System

 
Our Plans come with the WHMCS biiling and Helpdesk system.
Domain Reseller Acct
We offer a free enom domain reseller account with our plans.

RVSite Builder PRO
We offer multi-language RVSiteBuilder PRO edition on all of our servers.

True 24 / 7 Support
We offer true 24/7 technical support so we're here when you need us.

Multi-Language Panel
RVskin offers cpanel in 23 languages.

30 Day Guarantee
We offer a 30 day money back satisfaction guarantee on all reseller plans.

Fantastico DeLuxe
Fantastico Deluxe allows you to install scripts with just a few clicks of your mouse without any programming knowledge on your part.
Blogs:
b2evolution  
Nucleus  
WordPress 

Portals/CMS:
Drupal  
Geeklog
Joomla 1.5 
Joomla  
Mambo Open Source  
PHP-Nuke  
phpWCMS  
phpWebSite  
Post-Nuke  
Siteframe  
Typo3  
Xoops 

Customer Support:
Crafty Syntax Live Help  
Help Center Live  
osTicket  
PerlDesk  (Commercial, needs license) 
PHP Support Tickets 
Support Logic Helpdesk 
Support Services Manager  

Discussion Boards:
phpBB 
SMF  

E-Commerce:
CubeCart 
OS Commerce (Candidate 2a + buySAFE) 
Zen Cart  

FAQ:
FAQMasterFlex 

Guestbooks:
 (X1.1) 

Hosting Billing:
AccountLab Plus (Commercial, needs license) 
phpCOIN 

Image Galleries:
4images Gallery 
Coppermine Photo Gallery
Gallery

Mailing List:
PHPlist

Polls and Surveys:
Advanced Poll 
phpESP 
PHPSurveyor

Project Management:
PHProjekt 
dotProject 

Site Builders:
Soholaunch Pro Edition  (Commercial, needs license) 
Templates Express 

Wiki:
PhpWiki
TikiWiki 

Other Scripts:
Dew-NewPHPLinks
Moodle 
Noah’s Classifieds 
Open-Realty 
phpAdsNew 
PHPauction 
phpFormGenerator 
WebCalendar 

 
 
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