|
Reseller
Hosting with End
User Support
|
|
| Our new
Reseller Hosting plans
now come with an
End-User-Support
option. This means
that we will handle
your customer's
technical support
needs for you and your
clients anonymously. |
| How
does End User Support
work? |
| Brilliantly!
Your customer sends an
email to support@yourdomain.com
(or whichever address
you choose). This
email is then
forwarded to our
staff. Our staff
then replies to this
ticket from support@yourdomain.com
. In other words
it will appear to your
customers that you
have your own staff in
place handling your
technical support
issues. |
| NEW
- Can you support my
clients from my
helpdesk? |
| In
a word, YES! Our
Inferno 2 and higher
plans we now offer
Free End User Support
via your helpdesk
(typically the WHMCS
helpdesk) |
| Is
this service
Anonymous? |
| Absolutely!
We make every endeavor
to appear as your
staff and answer with
a signature designated
by you. |
| How
much does End User
Support cost? |
| This is
a free "Value
Added Product"
with our new line of
reseller accounts. We
do charge a one time
$10.00 setup fee to
setup the backend. |
|
|
*NOTE*
- End User Support is
only available on
specific servers.
Please contact SALES
if you have any
questions. |
