Network engineers will be performing maintenance on the core network infrastructure in our Dallas, Texas facility on January 21, 2020, at 8 PM EST. The maintenance window is scheduled to open at 8 PM EST and close at 10 PM EST. During the maintenance window services may become unavailable for short periods of time while the network ... Read More »
Starting January 23, 2020, at 12:00 PM EST our development team will begin the initial deployment of our brand new help desk system. The software vendor for our existing help desk solution has chosen to discontinue development of their software prompting us to begin the transition to our brand new help desk. The initial feature set of our new ... Read More »
On September 24th, 2019 between 11:00 and 17:00 US Eastern Daylight Time our staff will be performing an upgrade of our billing software to introduce new features and continue to provide our customers with the best possible service. The maintenance window will last approximately 30 minutes. If you require assistance with your services during that ... Read More »
Some VPS clients will have short downtime tonight while 1 of our hardware nodes is restarted to perform storage checks. Expected downtime will be less than 30 minutes for most clients, clients with large storage quotas may require longer.
Date: August 23, 2018 Time: 10:00PM EST Duration: Two (2) Hours Effected System(s): Swordfish (swordfish.equinoxserve.com) Beginning at 10:00PM EST on August 23, 2018 system administrators will be performing software maintenance on shared cPanel server Swordfish (swordfish.equinoxserve.com) in order to update the available PHP versions and ... Read More »
We will be rebooting Node 7 at midnight EST tonight in order to apply needed kernel updates
On Thursday March 29th and Friday March 30th we will be performing scheduled maintenance in our Atlanta datacenter. We need to perform this work in order to ensure that all of our systems continue running smoothly and at top performance. Our technicians will be working during the late night/early mornings of both days. We do not expect any ... Read More »
Dear Valued PrimeHost Customer: The PrimeHost is pleased to announce that it has upgraded its customer area and helpdesk software. We are always looking for ways to best serve our customers and have recently found that as we have grown, we outgrew our previous helpdesk solution so we made some changes to make sure our customers always come ... Read More »
Greetings, Our affiliate program is now fully operational. That is correct! If you've been looking for a way to make some extra money, here is the way to do it.Simply refer legitimate signups to us and we'll pay you. Simple. Easy.If you see this from within our billing center you merely need to click on the "Affiliate Link" in the ... Read More »
Hello All,We're doing a firmware upgrade on our MC Rack tonight. This will result in 15 - 30 minutes on downtime. This is scheduled at 2:00 AM EST on 11-25-2013. If your server label starts with the letters "MC" then it will be effected temporarily.If anyone has any questions, please feel free to open a ticket with our helpdesk at ... Read More »