Client Area Upgrade

On September 24th, 2019 between 11:00 and 17:00 US Eastern Daylight Time our staff will be performing an upgrade of our billing software to introduce new features and continue to provide our customers with the best possible service. The maintenance window will last approximately 30 minutes. If you require assistance with your services during that ... Read More »

23rd Sep 2019
Storage Maintenance - VPS node

Some VPS clients will have short downtime tonight while 1 of our hardware nodes is restarted to perform storage checks. Expected downtime will be less than 30 minutes for most clients, clients with large storage quotas may require longer.

13th Apr 2019
[Completed] Swordfish - Scheduled System Maintenance (August 23, 2018 - 10PM EST)

Date: August 23, 2018 Time: 10:00PM EST Duration: Two (2) Hours Effected System(s): Swordfish (swordfish.equinoxserve.com) Beginning at 10:00PM EST on August 23, 2018 system administrators will be performing software maintenance on shared cPanel server Swordfish (swordfish.equinoxserve.com) in order to update the available PHP versions and ... Read More »

23rd Aug 2018
Node 7 Maintenance

We will be rebooting Node 7 at midnight EST tonight in order to apply needed kernel updates

Estimated downtime will be 5 to 15 minutes depending on if your VPS uses cPanel storage quotas

2nd Jul 2018
Atlanta datacenter maintenance

On Thursday March 29th and Friday March 30th we will be performing scheduled maintenance in our Atlanta datacenter. We need to perform this work in order to ensure that all of our systems continue running smoothly and at top performance. Our technicians will be working during the late night/early mornings of both days. We do not expect any ... Read More »

23rd Mar 2018
Client Area and Support Desk System Upgrade

Dear Valued PrimeHost Customer: The PrimeHost is pleased to announce that it has upgraded its customer area and helpdesk software. We are always looking for ways to best serve our customers and have recently found that as we have grown, we outgrew our previous helpdesk solution so we made some changes to make sure our customers always come ... Read More »

16th Feb 2018
Affiliate Program Now Active

Greetings,   Our affiliate program is now fully operational. That is correct! If you've been looking for a way to make some extra money, here is the way to do it.Simply refer legitimate signups to us and we'll pay you. Simple. Easy.If you see this from within our billing center you merely need to click on the "Affiliate Link" in the ... Read More »

8th Sep 2014
Scheduled Maintenance - MC RACK Switch Firmware Upgrade

Hello All,We're doing a firmware upgrade on our MC Rack tonight. This will result in 15 - 30 minutes on downtime. This is scheduled at 2:00 AM EST on 11-25-2013. If your server label starts with the letters "MC" then it will be effected temporarily.If anyone has any questions, please feel free to open a ticket with our helpdesk at ... Read More »

29th Dec 2013